Careers

We’re on the lookout for awesome people to join the CETSAT family!

At CETSAT, we work hard to ensure that our company is a fantastic place to work. Where everyone feels supported and is encouraged to be nothing but their true selves.

You could have the greatest technology in the world but without great people, there’s no one to share it with. Since 2001 we have been responsible for helping businesses use their technology more efficiently and you could be at the forefront of delivering this exceptional service moving forward.

We strive for close working relationships between all of our teams, so the real blue-sky thinkers and problem solvers can emerge. Sharing ideas and fresh approaches to keep us ahead of the curve for our clients.

success

We love our staff and in return for your commitment of service, we proudly offer:

  • Flexible working
  • Dress-down Fridays
  • Continual professional development (in areas of your choice)
  • Healthcare
  • Extra holidays for your birthday (Hip-hip hooray!)
  • Regular social events

Vacancies

As our business goes from strength to strength, we’re on the lookout for a range of super creative, mega talented and experienced staff to join our growing team. With multiple departments spanning different aspects of our customer journey, there’s so many career opportunities to claim – so it’s an incredibly exciting time to get involved!

Can’t see a role you fancy?

Don’t worry! Even if we’re not advertising a position that’s caught your eye, if you’re someone that could bring exceptional skills to CETSAT to complement our highly capable teams then please send us your CV and a cover letter, as we would love to speak with you.

VACANCIES

SENIOR FULL STACK .NET DEVELOPER

ABOUT THE ROLE

Here at CETSAT we are looking for a Senior Full Stack C#/.NET Developer to join our software development team. You will work with experienced and motivated developers to meet the growing demand for small business applications and process automation.

Based in Yeovil/Remote, Monday to Friday (40 hours per week)

As a Senior Full Stack .NET Developer, you will be taking lead on developing new software solutions from client system specifications. From time to time, you will be required to maintain and support existing client applications which are developed in C# and ASP.NET, while assisting junior developers.

You will assist with software development documentation and share information and work completed in clear and concise detail so the team can use it to support solutions and resolves that you have put into place.

You will be a team player who is willing to muck in and assist with any task. As a senior developer, you will need to show willingness to share your knowledge with the wider team.

There are opportunities for client visits and therefore must be smartly dressed, polite, respectful and on time to work.

WHAT YOU’LL NEED

  • Ideally you will have a degree or HNC level within Computer Studies or related subject, but this is not essential.
  • 3 years’ experience with C# and the Microsoft .NET Framework.
  • 3 Years’ experience working on Client/Server based applications.
  • 3 years’ experience with LINQ to SQL and/or Entity Framework.
  • 3 years’ experience with ASP.NET MVC and Razor.
  • 3 years’ experience with JavaScript (ReactJS), jQuery, JSON, HTML and CSS / Bootstrap CSS
  • Knowledge of XML / XSLT / Schema / DTDs.
  • Experience with Microsoft Azure DevOps and Git workflow.
  • Experience with managing Microsoft Azure Web Apps, SQL servers and storage.
  • Experience with REST API.
  • Experience of Syncfusion, Blazor or Xamarin would be advantageous

EXPECTATIONS

  • Be excellent.
  • Continually improve knowledge and troubleshooting ability from peer feedback and demonstrate an ability to learn from mistakes.
  • Superb communications skills
  • A professional and polite telephone manner
  • Follow clear direction and procedure.
  • Adapt and overcome adversity.

SALARY
DOE

Please send your CV and cover letter to jobs@cetsat.com or contact us if you would like to know more.

Job Overview
To provide 1st Line technical support to external customers, assisting them with hardware and software problems via phone, email, remotely or onsite.
Duties and Responsibilities
  • To provide technical support by phone, email, remote support or onsite
  • Log all customer queries as tickets on CETSAT’s internal ticketing system, recording effort and time
  • Create, maintain and upkeep documentation on CETSAT’s knowledgebase
  • To maintain a high degree of customer service for all support queries
  • To take ownership of user problems and be proactive when dealing with user issues
  • Respond to enquiries from clients and help them resolve any hardware or software problems
  • Support users in the use of Computer equipment by providing necessary training and advice
  • To allocate/escalate more complex service issues to the relevant IT Support member
Skills / Attributes Required
  • Excellent telephone manner and face-to-face communication skills
  • A “can do” attitude
  • An interest in solving problems and puzzles that you have not encountered before
  • Aptitude to use online research tools and internal documentation to find resolutions to problems
  • Basic understanding of PC hardware set-up and configuration and an interest in emerging technologies
  • Knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies
  • Experience using and troubleshooting Microsoft Office (MS Word, Excel and PowerPoint)
  • Willingness to help, support and offer excellent service to customers and colleagues
Skills / Attributes Desirable
  • Knowledge of Apple based operating systems including MacOS, iPhone and iPad
  • Knowledge of Android based smartphones and tablets
  • Experience with using and troubleshooting Microsoft Outlook within a network environment (permissions, calendar sharing, and delegation)
  • CompTIA, MCP or other similar technical certification would be desirable
  • College level qualification in IT is beneficial
Job Type: Full-timeSalary: £18,500.00-£23,625.00 per year
Duties and Responsibilities
 
  • The delivery of Projects as a Technical Lead and working them through to a successful completion
  • Be an escalation point for more complex service issues from our team of engineers
  • Manage with autonomy and take ownership of workload including; user problems, server and network implementation, escalations, support queries and projects
  • To provide technical support by phone, email, remote support or onsite (where required)
  • Keep a record of all time and effort on CETSAT’s internal ticketing system
    Create, maintain and upkeep system documentation, network diagrams and knowledgebase articles on CETSAT’s knowledgebase platform
    To maintain a high degree of customer service for all support and project works
  • Support users in the use of computer equipment by providing necessary training and advice
  • Provide mentoring and training to our 1st and 2nd line members of the team
  • To be involved in technical consultancy and pre-sales support for system proposals
Skills / Attributes Required 
  • A “can do” and “lead by example” attitude
    Full UK Driving License
  • A desire to solve problems and puzzles that you have not encountered before
  • Proven experience of managing and delivering technical projectsKnowledge/Experience of (including but not limited to)
    Scripting (PowerShell)
  • Servers (Hardware Build, Software, Active Directory, Group Policy etc)
    Virtualisation (Hyper-V)
  • Network Configuration (Firewall configuration, VLANS, FIBRE, Wi-Fi etc.)
    Office 365 (Azure, Mailboxes, Licencing)
  • Aptitude to use online research tools and internal documentation to find resolutions to problems 
  • Willingness to help, support and offer excellent service to customers and colleagues
  • Excellent telephone manner and face-to-face communication skills

Skills / Attributes Desirable 

  • Experience with Fortinet, CISCO, Juniper and SonicWall network devices
    CCNA, JNCIA, SNSA/SNSP or similar
  • Experience of working with a Hyper Converged Infrastructure
  • A Microsoft qualification in server technologies or similar to MCSE standard

Behaviours

  • Active Listening
  • Positive attitude
  • Taking responsibility and showing commitment
  • Empowering others
  • Strong Communication Skills
  • Approachable and supportive of others
  • Encouraging co-operation in others
  • demonstrate continual self-improvement
  • Display and promote a clear vision

Job Type: Full-time

Salary: £30,000.00-£35,000.00 per year

RECRUITMENT AGENCIES

Thank you for your interest.

At present, we manage our own recruitment internally through our in-house HR team and recruitment specialists.

If you would like to be considered for appointment in the future when our recruitment processes are reviewed, please email your terms and conditions to jobs@cetsat.com. Please do not call the help desk.

What our employees have to say…

chatting

Working for CETSAT

  • Working hours: 40 hours per week
  • Holiday: 22 days per annum (plus bank holidays), rising to 25 days in the 2nd full calendar year of continuous employment and 28 days in the 5th full calendar year of continuous employment.
  • Entitlement to two weeks per annum of additional unpaid leave (after one year of continuous employment)
  • Sabbatical leave of up to three months (after three years of continuous employment)
  • Company health scheme and perks package (Healthshield – after two years of continuous employment)
  • NEST pension scheme according to company pension
  • Cycle to work scheme
  • Free fruit, tea & coffee
  • Lunchtime fitness and shower facilities available
  • Dress-down Friday
  • Surprises/treats provided by CETSAT
  • Armed Forces employee recognition scheme
Gantt chart
soldiers

Armed Forces employee recognition scheme

CETSAT started its journey with the employee recognition scheme some several years ago, having signed the Armed Forces Covenant. Through the last years we have gone through the bronze, silver, and this year we were awarded the gold recognition. We employ both reservists and veterans because we’re big believers that through service leader’s unique experiences, they have some
incredibly useful and transferable skills that they can apply to most industries. Making them extremely valuable to employers and society alike.

Reserves & veterans are assets
to our company

What our current employees say…

I mean, you could never get bored. Every single day I’ve got something completely different to do. Yeah, I mean, I used to sit at old jobs and look at the clock and wait for the day to end. But I look at the clock now and it’s like, “Flippin’ hell, where’s the time gone?”

I enjoy working at CETSAT because I feel like you’re really valued as an employee. Your opinions are valued, and you can always go to people with your ideas. It’s a great atmosphere. I really enjoy coming into work every day. It’s not like anywhere I’ve worked before.

We’re not just serious techies. Everybody has a laugh; everybody socialises with each other. And we all have one common goal to deliver a high standard. Everybody is pulling in one direction.

I enjoy the atmosphere in the office. Everybody’s very happy to help. We do lots of stuff outside the business, too. We go on team nights out.

What I enjoy about working at CETSAT is the friendly atmosphere between all of the technicians, all of the different departments, and senior management. There is no division between the departments.