Careers

Procurement & Sales Order Administrator

Behaviours

Priority actions that CETSAT identifies as being essential for top-level performance in this role:

• Make sure people are aware of current standard procedures
• Require people to be precise and accurate in what they do
• Make sure similar problems are dealt with the same way
• Stress the importance of attention to detail
• Insist that things are done according to accepted processes
• Dismiss proposals that are not logically thought through

Additionally, the following are the actions that CETSAT identifies as being very important for top-level performance in this role:

• Think problems through logically and precisely
• Take action on things immediately
• Set an example for delivering jobs on time every time
• Make sure that procedures are helpful rather than obstructive
• Focus action on the top priorities
• Stand accountable for team performance

Responsibilities

Product Sourcing

Assisting Account Managers in sourcing new products if their clients request something we do not normally supply.

• Maintain understanding of our service and product set
• Shared responsibility for our sales kits
• Look for suitable suppliers of said products
• Liaise with said supplier to get the best possible resale pricing
• Gather relevant product information and pricing and pass to Project Manager or Client for approval
• Approaching multiple suppliers for best pricing & best lead times
• Provide alternative products to review if original is not available or suitable
• Attend product training as required

Procurement & Order Processing

Purchasing hardware & software.

• Processing of orders on our systems to defined processes
  • Configuration of recurring billing items and registration of renewables
  • (Knowledge of ConnectWise would be beneficial).
• Contact suppliers to arrange/schedule delivery of products
• Ensuring there are no discrepancies with orders
• Updating service tickets with relevant information to assist other teams
• Liaise between supplier, client, and tech lead to deliver products in required time
• Following up with suppliers for updates on delayed orders and passing information onto Project Managers

Invoicing & Finance

• Invoicing Sales Orders once product ordered or project is completed. Preview invoice before sending to ensure correct pricing and products are being billed.
• Ensure finance is aware of exceptional IT spend for cash flow purposes
• Provide required invoices, receipts, and PO’s as and when required, liaising with the Finance Team where appropriate
• Handle queries from Finance Team on IT purchases or invoicing queries

Renewals

Ensure all renewals are current and up to date, ensure all data from missed renewals is captured and input correctly.

Quotations

Create and supply quotations where required.

• Gather pricing from suppliers if information not already supplied
• Build quotation in ConnectWise and send from our quotation system

Sales

Dealing with smaller/single product enquiries from Clients.

Shipping/Logistics

Organise collections & deliveries if required, following up and ensure these collections/deliveries have taken place. Liaise with shipping agent to rectify any challenges and update relevant team members.

Administration

Assist team in any admin duties where required.

Any reasonable ad-hoc tasks

Salary

Negotiable depending on skills and ability.

HOW TO APPLY

If you are interested in applying for this position, please send your CV and covering letter to jobs@cetsat.com