How do you really know if your people are making the most of AI at work?
You have rolled out Microsoft Copilot.
You have talked about how it can save time. How it can boost productivity. And how it can make everyday tasks easier.
But how do you actually know if your team is using it, or if it is quietly sitting there unused?
The problem with AI adoption
Most businesses start with good intentions.
They pilot AI tools. They run demos. They talk about efficiency gains.
But adoption often stalls.
In fact, research consistently shows that only around five percent of AI pilot programmes ever make it into full production. Not because the technology fails, but because organisations struggle with process, confidence, and culture.
Without visibility, it is impossible to know where things are going wrong.
Introducing Copilot Benchmarks
That is where Microsoft’s new Copilot Dashboard feature, Benchmarks, comes in.
Benchmarks lives inside Viva Insights, which is part of Microsoft 365.
It gives you a clear, data driven view of how Copilot is actually being used across your organisation.
What Benchmarks shows you
Benchmarks helps answer some very practical questions.
How many people are actively using Copilot.
Which Microsoft apps Copilot is being used in most.
How frequently employees return to Copilot.
Whether usage is growing, stagnating, or dropping off.
This moves the conversation away from assumptions and into evidence.
How you compare to other businesses
One of the most powerful features is comparison.
Benchmarks can show how your organisation’s Copilot usage compares with others.
That includes companies of a similar size.
Businesses in the same industry.
Organisations in the same region.
It gives you a realistic sense of whether your business is ahead of the curve, keeping pace, or falling behind.
What about privacy?
It is natural to question how this data is handled.
Microsoft states that all external comparison data is anonymised, aggregated, and processed through statistical models designed to protect privacy. No individual or organisation is identifiable.
This is not about surveillance. It is about understanding trends.
Why this matters
AI tools only deliver value when people actually use them well.
Benchmarks gives leadership teams the insight they need to spot where adoption is stalling, which teams are thriving, and where additional training or support is needed.
Used properly, it becomes a way to guide progress rather than police behaviour.
The takeaway
If you have invested in Copilot, guessing is no longer enough.
Benchmarks gives you clarity on what is working, what is not, and where to focus next.
Soon, you will not have to wonder whether your team is using AI effectively.
Copilot will show you.
