Tech should be simple, reliable and a bit less dramatic. Dave at CETSAT is the face of human IT, making complex systems feel straightforward for real businesses.
You will also spot Dave bot in the corner of the site, ready to chat, answer quick questions and point you in the right direction.
Ask Dave a question
Dave is the personification of how we do IT at CETSAT.
Based in Yeovil and working with clients across Somerset, London and the wider UK, Dave represents our belief that technology should support people, not confuse them. No jargon, no drama, just clear advice and dependable support with a dry comment when it is needed.Dave is the fictional IT professional who lives in your posts, presentations and campaigns, but his attitude matches the real team behind CETSAT.
He is the one who quietly fixes things, spots weak passwords from a mile away and knows when a new tool is helpful and when it is just noise. Always with a mug in hand, never with a lecture.
Dave was created to make it easier for people who are not technical to ask questions, admit they are stuck and get honest answers without feeling silly.
Most business owners do not want another three letter acronym. They want laptops that start, meetings that do not drop when someone shares their screen and systems that do not break every time someone works from home.
Dave exists to cut through the noise. He represents how CETSAT approaches every project and support ticket. Plain language, realistic options and a focus on what actually keeps your business running.
When you see Dave on a T shirt, a post or a presentation, it is a reminder that your IT should feel as straightforward as a chat with someone who knows what they are doing.
Behind Dave is the full CETSAT team, covering three core areas that keep your organisation working smoothly and securely.
Day to day IT support for your people, devices and networks. From slow machines to login issues, Dave makes sure there is always a calm, capable person on the other end of the phone or ticket.
Websites, web apps and bespoke software that solve real problems. CETSAT builds systems that reduce repetitive work, simplify processes and give you better visibility of what is going on.
Practical security that protects your data, your people and your reputation. From patching and backups to advanced controls, Dave focuses on reducing real risk, not just selling fear.
Dave speaks the language of users, not manuals. His quotes show how we think about good IT.
“Your browser has twenty seven tabs open. Dave is not impressed.”
“You bought tablets and called it digital transformation. Respectfully, that is chaos.”
“Remote working does not mean remote from IT support.”
“If your password is Password123, Dave has already reported you.”
Every quote is rooted in the same thing. Robust technology, realistic expectations and a healthy suspicion of shortcuts.
Send a question about your IT, software or cybersecurity and we will come back with a clear answer, what to prioritise and what can wait.
You can also open Dave bot in the corner of the site for a quick chat. The widget can answer common questions, help you find the right page and pass messages through to the team.
Quick IT sanity checks
Honest advice on tools
Plain English explanations
Guidance on remote and hybrid work
Security questions without judgement
Roadmap ideas for growing teams
Dave is a fictional character, but he is based on the way our real team works. Helpful, straightforward and quietly focused on keeping your systems running without fuss.
Dave bot is the website chat widget that carries Dave’s tone into live support. It can answer quick questions, help you find the right information and capture details for the team so a human can follow up.
We created Dave to make IT feel more approachable. Many people worry about asking basic questions. Dave gives them a friendly way in and sets the tone for plain speaking, honest advice.
Yes. When you ask Dave a question through the site, by phone, through Dave bot or through one of our campaigns, you are contacting the CETSAT team. We review your question and respond with practical guidance tailored to your situation.
No. Dave covers everything we do as CETSAT, including managed IT support, software and web development and cybersecurity. If it touches your technology, Dave has an opinion.
Yes. Although we are based in Yeovil, Somerset, we support organisations across the UK, including London and the wider South West, through secure remote support and on site visits where needed.
Costs depend on your organisation’s size, complexity and priorities. We design scalable packages so you only pay for what you need. A chat with Dave is often the best way to start that conversation.
0800 195 3838
Monday to Friday, 8am to 6pm
CETSAT Ltd
Telstar House, Mead Avenue, Houndstone Business Park
Yeovil, Somerset BA22 8RT
United Kingdom
Chat with Dave